Rasheed Khan, Winter Park, FL – 2003 Chevrolet Venture
I do like how this claim was processed swiftly. Thank you.
Evelyn Freeman, Bremen, AL – 2008 Buick LaCrosse
Had no problem with claim. Done an excellent job in a timely manner. Would recommend the extended warranty to everyone.
Joanne Jacobs, Naples, FL – 2004 Jaguar XJ8
What efficiency! I submitted my claim on a Thursday and the check was mailed the next day! I am totally impressed with your business attitude and operation. This warranty on my car makes me feel very comfortable. You have exceeded my expectations! Thank you!
Eileen Arroyo, Jersey City, NJ – 2007 Ford Explorer
The claim process was taken care of quickly. Thank you.
Shauna Ruscitto, San Diego, CA – 2000 Toyota Camry
I have been pleasantly surprised with the terrific service I have received from Protection Direct. True to your word, when I signed up all of the major parts of my car have been covered with each failure they may have. I would highly recommend you to friends. I am impressed with the compliments that mechanics have given to you as well as feedback to me on how easy you are to work with (no haggling, or nickel-and-diming, which is nice to hear). Thank you!
William & Donna Hillyer, Mesa, AZ – 2006 Ford 500
We are pleased that you handled our claim very quickly. You were very professional and explained what we need to do in the future. We will not go forward again without checking with you first. We appreciate what you have done for us. Thank you very much.
Robert & Karen Carota, Latrobe, PA – 2006 Saturn Vue
I was very satisfied with coverage we received from our service plan with the company. Thank you.
Margaret Webb, Tulsa, OK – 2008 Dodge Charger
The service was very fast and efficient. I appreciate your business and will recommend you to others. Thank you.
Tina Tosten, Chapmansboro, TN – 2006 Jeep Liberty
I was thankful it was approved so quickly and the work was able to be completed. This claim saved me a couple of hundred of dollars and with the holidays around the corner, it was greatly appreciated. Even with paying the monthly premium, it is well worth it.
Rick Reul, Louisville, KY – 2005 Chevy Classic
I want to thank you for the great coverage that you have honored. I have had peace of mind knowing that my car is protected by such an excellent company.
Nina Johnson, Buffalo, NY – 2007 Aspen
“I was very pleased with the response time and all the answers to any questions I had. The adjuster was very professional.”
John Diegel, Birmingham, AL – 2003 300M
“Thank you for following through with payment on the latest service on my car per the agreement. Special thanks for Lauren for his assistance.”
Daniel J. Drejas (AAA sales consultant), Buffalo, NY – 2002 Buick Rendezvous
“I got my car fixed in one day and your people are very kind and considerate. The charges were approved immediately. Thank You”
Darryl Weston, Pittsburgh, PA – 2005 Chevy Trailblazer
“I worked with Dave, he was great at letting me know exactly what he needed from me, and very empathetic to my situation. I took my truck to the shop and got it back the next day, all the while saving alot of $.”
Karl Koistinen, Sr., Merrimack, NH – 2003 Mercury Sable
“The $1300+ claim was paid minus $100 deducible. Thank you.”
David Jordan, Carrollton, TX – 2007 Suzuki XL7
“My experience with clain service has been excellent. Since the dealer handles all claims, I have not a reason to contact you. But you have been timely and provided the service you advertised.”
Felicia Norwood, CA – 2004 BMW 745I
“Thank you very much for helping me have peace of mind in these stressful days in my life. Thank you so much I sincerely needed the help.”
James Hartzog, SC – 1996 Dodge Ram 1500
“Hands down, the BEST warranty repair experience I’ve EVER encountered! Now thinking of adding your product to a second vehicle. Thanks for the fast service Protection Direct!”
Floyd Adams, TX – 2000 Ford F 150
“Our experience, as usual, was excellent!”
Felicia Norwood, CA – 2004 BMW 745I
“I appreciate the service provided. I needed a peace of mind and they help give it to me.”
Vicky Rapp, VA – 2006 Ford Explorer
“Thank you for your quick claims service and ease of service also! It is the first time I have had an extended warranty and I am very pleased with it so far! Thank you!”
Karen Breniser, Millersville, PA – 2006 Jeep Grand Cherokee
“I didn’t think I would need more repairs done to my Jeep this soon. However this time everything went fantastic. Thank you.”
Ronald Whitehurst, Chesapeake, VA – 2002 Pontiac Gran Prix
“My past and present dealings with Protection Direct have been better than I expected. I don’t remember the first person I spoke to, but the second time I needed service for my vehicle I spoke with Mr Zimmerman. After talking with him for a brief period of time on the phone he reassured me that he’d look into the matter and get back with me before the day was out. I was surprised to hear from him within 30 min of that phone call. He assured me that the claim was put in and would be taken care of and that if there were any other issues or problems to call him directly. The work was performed on my vehicle during the weekend and to my surprise Mr. Zimmerman called me back during the first part of the week to check with me to make sure the work was satisfactory. I assured him it was and thanked him again for the follow up call. I highly recommend Mr. Zimmerman to anyone needing help on the service of their vehicle. I have never had such good service before and my praises go out to Mr. Zimmerman and anyone else in his department that contributed to my claim being fulfilled in such a timely manner.”
George Harmsen, Toms River, NJ – 2005 Chrysler Sebring
“Dear Sirs: I wish to thank Kim Ritcher and Heather Sharpe. For all of their kind service and getting me the very BEST deal on my Auto Repair service contract. Both Kim and Heather are a real asset to your company
Please see that Kim and Heather are recognized for being so kind and helpful; it was a pleasure working with both. There needs to be more people in this world that are so kind and sweet and knowledgeable.
WHAT A PLEASURE!!!!!!!!!!!!!!!!!!!!!!!!! George Harmsen is a very satisfied customer. I will refer all my associates to both Kim and Heather. How blessed you are to have them with your organization.”
Jamesville, NC – 2002 Dodge Ram
“I am writing you just to thank you for handling my claim so promptly and professionally. The procedure was not held up with any red tape or any running around. My vehicle was repaired in a very timely manner, without any inconvenience to me at all. Once again thank you for the quick response.”
Bethany, OH – 2003 Chevrolet Tahoe
“I am very satisfied with Protection Direct! As an owner of multiple vehicles, we receive numerous vehicle warranty offers, and have been disappointed in the past. Protection Direct was not only professional and affordable, the membership information was clearly explained and truly provided our family of 6 peace of mind on our many road trips together.”
Winnie, TX – 2002 Ford Taurus
“When a part was delayed for my transmission replacement, I was granted three more days car rental. I was satisfied with the experience.”
Nathaniel, TX – 2000 Lincoln Navigator
“I was and still am impressed with the quality of service I received. Even the shop staff and owner we’re impressed and mentioned they had not seen that kind of service from a warranty company before.”
Elaine, TN – 2003 BMW X5
“We recently needed a new transmission put in our car and everyone was very helpful. Our questions we’re answered and we found a service station very close to home.”
Gerald, MO – 2000 Ford Explorer
“I had a major transmission overhaul needed on my 2000 Ford Explorer. The automobile only had approximately 30,000 miles on it at the time. My extended warranty covered all of the cost involved less deductable and tax. I was very satisfied with the level of cooperation and ultimate outcome of the whole episode.”
Bradley, TX – 2005 Ford Explorer
“Your services were very prompt and helped me avoid a very expensive situation.”